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This document contains the NI Motion Assistant 2.5 known issues that were discovered before and since the release of NI Motion Assistant 2.5. Not every issue known to NI will appear on this list; it is intended to only show the severe and more common issues that can be encountered.
Each Issue appears as a row in the table and includes these fields:
Issue ID—Contains the number in at the top of each of the cells in the first column. When you report an issue to NI, you may be given this ID, you can also find IDs posted by NI on the discussion forums or in Knowledge Base articles.
Legacy ID (optional)—Contains the legacy CAR ID, if an issue has a legacy ID from NI's legacy/deprecated bug reporting database. This ID appears on a separate line directly below the Issue ID in the table, or to the right of the Issue ID in the table of contents (separated by a space).
Issue Title (in italics)—Describes the issue in one sentence or less.
Problem Description—Describes the problem in further detail. The brief description given does not necessarily describe the problem in full detail, and it is expected that you might want more information on an issue. If you would like more information on an issue feel free to contact NI (contact information below) and reference the ID number given in the document.
Workaround—Provides possible ways to work around the problem. The workarounds that appear in the document are not always tested by NI and are not guaranteed to resolve the issue. If a workaround refers you to the NI KnowledgeBase, please visit www.ni.com/kb/ and enter that KB number in the search field to locate the specific document.
Reported Version—Contains the earliest version of NI Motion Assistant the issue was reported in. If you discover the issue appears in an earlier version of NI Motion Assistant than is reported in this field, you can report that to NI (contact information below) to have the field updated.
Resolved Version—Contains the version the issue was resolved or was no longer applicable. If an issue has not been resolved "N/A" will be reported.
Date Added—Contains the date the issue was added to the document (not the reported date).
Contacting NI
Feel free to contact NI regarding this document or issues in the document. If you are contacting NI in regards to a specific issue, be sure to reference the ID number given in the document to the NI representative. The ID number contains the current issue ID number as well as the legacy ID number (use the current ID number when contacting National Instruments). You can contact us through any of the normal support channels including phone, email, or the discussion forums. Visit the NI Website to contact us. Also consider contacting us if you find a workaround for an issue that is not listed in the document so that we can add the workaround to the document.
Known Issues by Category
The following items are known issues in NI Motion Assistant 2.5 sorted by Category.
| ID | Known Issue | |||||
|---|---|---|---|---|---|---|
| Code Generation | ||||||
| 180243 Return |
Cannot generate C code to a folder containing multibyte characters. Workaround: Rename the folder.
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| Graphical User Interface | ||||||
| 188126 Return |
Cursor disappears when interacting with the position and velocity plots. Workaround: None.
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| Script Execution | ||||||
| 134221 Return |
Running a script for multiple days may cause NI Motion Assistant to crash. Workaround: None.
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Document last updated on 12/16/2009
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