Product Support for the CompactRIO-9951 Module Development Kit
PrintOverview
By purchasing the NI cRIO-9951 Module Development Kit (MDK), users, OEMs and system integrators can develop custom modules. The kit includes CompactRIO module development software and the CompactRIO Module Development Kit user manual. Additionally, it features housing module shells and connectors. Review below your availiable support options for the cRIO-9951 MDK.
Table of Contents
cRIO-9951 MDK Support Overview
Designing a custom module requires knowledge of electrical circuit and firmware design, as well as a skill set in board layout and application driver level software design. NI only provides a level of support to answer general questions about the cRIO-9951 MDK and can not support in-depth circuit design or firmware specific questions.
cRIO-9951 MDK Suite Support
As part of the cRIO-9951 MDK Suite, you are entitled to a specific number of technical support hours through our offices in Austin, Texas, USA per the cRIO Module Development Kit Distribution Agreement. To obtain support, please contact your local National Instruments office for details. In addition, you may use the private NI discussion forum called http://forums.ni.com. This forum is monitored by NI Applications Engineering and we will attempt to answer general support questions within 48 hours.
To register for the private forum, you need to have a forum alias. If you do not have one, please visit http://forums.ni.com and click the Register link to create one. If you have an existing alias or have already created one email mdkforum@ni.com with your direct email address and the NI forum alias name. Our goal is to update the NI web systems within 48 hours. Please check back after that time to view the forum. If you do not see the new forum once you log-in to ni.com after this time, please email mdkforum@ni.com.
cRIO-9951 MDK Base Support
As part of the cRIO-9951 MDK Base, you are entitled to use the private NI discussion forum on http://forums.ni.com/ni/. This forum is monitored by NI applications engineering and we will attempt to answer general support questions.
To register for the private forum, you need to have a forum alias. If you do not have one, please visit http://forums.ni.com and click the Register link to create one. If you have an existing alias or have already created one email mdkforum@ni.com with your direct email address and the NI forum alias name. Our goal is to update the NI web systems within 48 hours. Please check back after that time to view the forum. If you do not see the new forum once you log-in to ni.com after this time, please email mdkforum@ni.com.
Steps to Purchasing the cRIO-9951 MDK
cRIO-9951 MDK Base:
1: Purchase MDK and receive design manual and sample modules.
2. Gain access to private Forum on ni.com for Support.
3. Design module using default Vendor ID as required as part of the C Series specification.
4. Optionally send custom module to NI for electrical power certification testing at a fee.
cRIO-9951 MDK Suite:
1: Purchases MDK and receive design manual and sample modules.
2. Gain access to private Forum on ni.com for Support.
3. Gain access to NI Product Support Engineer by sending email to mdkpsesupport@ni.com with purchase order number and developer contact information. Our goal is to acknowledge your email within 48 hours. Our goal is to provide as much information as possible within the forum, and hope this site can serve your most important questions.
4. If a first time design, obtain a unique Vendor ID by sending email to crio.mdk@ni.com.
5. Send module to NI for electrical power certification testing as part of cRIO-9951 MDK purchase. To schedule certification testing email mdkpsesupport@ni.com.
6. Customer must download Attachment A of the “I Accept” license agreement located on ni.com, sign then return to National Instruments. Review this agreement.
CompactRIO Module Developer Kit Overview
With purchase of the cRIO-9951 MDK, you will receive a complete design specification manual. This manual describes the electrical specifications and hardware design requirements in order to create a custom module. Also described in the manual is a basic software application programming interface model that can be used to create higher level drivers in LabVIEW FPGA and LabVIEW Real-Time for your custom module. View a general overview of the cRIO-9951 specification and user manual here.
Please review the NATIONAL INSTRUMENTS AGREEMENT(NI cRIO MODULE DEVELOPMENT KIT) license.
Reader Comments | Submit a comment »
Legal
This tutorial (this "tutorial") was developed by National Instruments ("NI"). Although technical support of this tutorial may be made available by National Instruments, the content in this tutorial may not be completely tested and verified, and NI does not guarantee its quality in any way or that NI will continue to support this content with each new revision of related products and drivers. THIS TUTORIAL IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND AND SUBJECT TO CERTAIN RESTRICTIONS AS MORE SPECIFICALLY SET FORTH IN NI.COM'S TERMS OF USE (http://ni.com/legal/termsofuse/unitedstates/us/).